Theodore Suggs, MD, practices at Direct Primary Care of Concord in Concord. Suggs has practiced medicine for 40 years and built the clinic around being reachable when patients need care, staying on call 365 days a year.
Sick patients get seen the same day rather than being routed to an urgent care or emergency room, and the office answers the phone rather than leaving callers with a machine. Insurance still covers the bigger-ticket items, so patients are referred out to well-regarded specialists and surgeons for tests and consults that fall outside primary care.
Suggs takes pride in that track record, noting that in four decades of practice he has never received a review under five stars.
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